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Grand Oasis Cancun Hotel, Cancun

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From217US$ /night
Check-in
05Feb2025Select date
Check-out
06Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Boulevard Kukulcan Km 16.5 Lote 45 46 Y 47 Zona Hotelera, Cancun, Mexico, 77500

Grand Oasis Cancun is an all-inclusive resort located in the heart of Cancun's hotel zone, featuring a unique grand pyramid structure as its centerpiece. With stunning views of lush gardens and pristine beaches, this resort combines luxury with an exciting array of entertainment and dining options. The only hotel in Cancun's hotel zone with a casino, Grand Oasis Cancun offers guests a vibrant atmosphere for relaxation and adventure. This beachfront property boasts a variety of culinary experiences recognized among TripAdvisor's Top 10 Restaurants in Cancun.

Location

Grand Oasis Cancun is strategically located near Cancun's best attractions, making it easy for guests to explore local landmarks such as Playa Delfines and the Mayan Museum of Cancun. The resort’s proximity to the beach allows for quick access to sun and sand, while transportation arrangements to Cancun Airport can be made for added convenience. This vibrant area is home to other all-inclusive resorts and international restaurants, adding to the hospitality experience.

Rooms

Accommodations at Grand Oasis Cancun range from standard rooms to ocean view and garden terrace options. Each room is designed for comfort and luxury, equipped with a flat-screen TV, air conditioning, and a minibar stocked at arrival. The rooms offer breathtaking views of the gardens or sea, enhancing the overall relaxation experience. Additionally, the sunset view rooms allow guests to admire dazzling sunsets with golden hues.

Eat & Drink

The resort features eight onsite restaurants that serve diverse cuisines, including Mexican, Mediterranean, and an international buffet. Signature dishes highlight the culinary talents of the resort's chefs, providing guests an extraordinary dining experience with options ranging from fine French cuisine to delicious sushi. The experiences are complemented by unlimited beverages and themed evening entertainment showcasing international and local flavors.

Leisure & Business

Grand Oasis Cancun provides a plethora of recreational activities, from water sports to yoga classes on the beach. The resort features a spa, tennis courts, and an outdoor pool set amidst tropical gardens, perfect for guests seeking relaxation. Visitors can also enjoy nightly entertainment, including concerts, theme parties, and live performances, ensuring a vibrant atmosphere throughout their stay.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Grand Standard Room
Max:
2 persons
34 m² 
Bed options:
2 Double beds
Shower
Balcony
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Grand Standard Room
Max:
4 persons
34 m² 
Bed options:
2 Double beds
Shower
Balcony
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Grand Room
Max:
3 persons
36 m² 
Bed options:
2 Double beds
Lake view
Shower
Balcony
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Cancun 7.3 mi
Airports
Cancun (CUN) 10.5 mi
Isla Mujeres (ISJ) 20.7 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • Non-smoking rooms
  • Paid Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Private beach
  • Elevator
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Water sports
  • Tennis court
  • Pool tables
  • Yoga class

Services

  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Garden area
  • Spa & wellness center
  • Pedicure
  • Manicure
  • Body scrub
  • Treatment room
  • Body wraps
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Boulevard Kukulcan Km 16.5 Lote 45 46 Y 47 Zona Hotelera, Cancun, Mexico, 77500
Map view
street view
Boulevard Kukulcan Km 16.5 Lote 45 46 Y 47 Zona Hotelera, Cancun, Mexico, 77500
Nearby
Museums
Mayan Museum of Cancun
1900 ft
Restaurants
Restaurante Benazuza
300 ft
Km 16.5 Blvd Kukulcan
Black Hole
300 ft
Avenida Kukulkan Km. 19.5 The Pyramid at Grand Oasis
Pina Colada Restaurant
1900 ft
Boulevard Kukulcan Omni Hotels & Resort
Pancho & Willy's Cantina
1900 ft
KM 16 Kukulcan Blvd - at Captain's Cove
Xkat-Ik
2000 ft
Kukulcan Km 16. 2 Across from the Mayan Museum
Bacoli Tratoria
2500 ft
Boulevard Kukulcan Km 17
Terranostra
2200 ft
Boulevard Kukulcan Km 21

Reviews and Ratings

Feedback from previous guests about their experience.
82%
liked the resort and would come back
Beautiful rooms
Good beach club
Poor dining options
Inconsistent service
8.2/10
Great
Rooms
5.5
Location
8.2
Service
5.0
Dining
5.0
Guest reviews
8.2/10
based on 35 reviews
3.5/5 based on 15766 reviews
6.3
6.3/10based on 3206 reviews
#90 of 273 hotels in Cancun based on Tripadvisor
Harper
United Kingdom, January  2025
6.4/10

This hotel has a stunning ocean view and nice landscaping, which made our stay enjoyable. The room itself was a bit outdated, but having a private pool was a nice touch. Service could definitely use improvement, as we faced some delays and misunderstandings. Dining was hit or miss, with some options being quite poor. Overall, it has great potential but needs a few tweaks to be truly ideal.

Rooms
7.0
The room had a beautiful ocean view and a private pool, which was a fantastic perk. However, it felt outdated, and I had to go to the first floor just to get a key for the safety box.
Service
5.0
I found the service to be lacking, as the staff seemed a bit slow and struggled with my credit card usage. While they were friendly, their competence at the front desk definitely needs improvement.
Location
8.0
The landscaping and upkeep of the pools and beaches were absolutely beautiful, and I enjoyed feeding fish in the koi pond. However, the hotel is quite far from the main area of the zona hotelera.
Dining
5.0
Dining options were a bit disappointing — some meals were just OK while others were poor. The breakfast was particularly lacking, with no bacon offered.
Facilities
7.0
The facilities were decent overall, with nice pool areas and a well-kept beach, but could benefit from some modern updates.
Jade
United Kingdom, January  2025
5.6/10

The hotel is located in the Hotel Zone, which is quite convenient for excursions. However, the room I stayed in had some major issues, including a non-functional air conditioner and noise from the plumbing. While the staff was welcoming and friendly, the overall service felt a bit lacking. Dining options were repetitive and not very accommodating for dietary restrictions, making it a less enjoyable experience.

Rooms
5.0
My room had a nice ocean view, but the air conditioning didn't work well and there was noise from an old water drain pipe, which made for a restless night.
Service
6.0
The staff was warm and welcoming, but the service overall felt insufficient, which was disappointing.
Location
7.0
The location in the Hotel Zone is good, as it's close to some excursions, but it wasn't really within walking distance to any other attractions.
Dining
5.0
Dining options were rather boring, with limited variety and few choices for those with food allergies. The same items were often served.
Facilities
5.0
Facilities seemed average, but nothing stood out as particularly impressive during my stay.
Calvin
United States of America, January  2025
6.0/10

I had a decent stay at the hotel, with beautifully decorated rooms that were quite spacious, but unfortunately, I did face some challenges with the service. While the beach club staff were attentive with drinks, the dining experience left much to be desired due to long wait times and limited options. The location was lovely, perfect for exploring, but it could be intimidating at night with little lighting. Overall, it was value for money in terms of room comfort, but dining issues were a letdown.

Rooms
8.0
The rooms were very well decorated and spacious.
Service
5.0
Service was mixed; while beach club staff were attentive, I encountered issues with restaurant access and long wait times.
Location
7.0
The location was lovely with beautiful landscaping, but it felt a bit intimidating at night due to the lack of lighting.
Dining
5.0
Dining was pretty bad; the wait times were excessive and the food offerings were limited.
Facilities
6.0
Facilities were decent, with good pool upkeep, but some amenities were restricted for premium customers only.
Beautiful rooms
Poor dining options
George
United States of America, January  2025
5.6/10

I recently stayed at this hotel and found it to have some beautiful landscaping and good beach facilities, but there were definitely some issues. The rooms were not well kept, with maintenance work causing a lot of noise early in the morning, and I also faced some disrespectful service from staff regarding a misunderstanding. Overall, it has great potential with its lovely location, but the room conditions and service could use significant improvement.

Rooms
5.0
Unfortunately, the rooms were disappointing; I had a leaking sink and a broken shower faucet, causing water to puddle all over the bathroom floor.
Service
5.0
The service was below expectations. I encountered disrespectful staff who insisted I broke a rule without showing any proof, which really left a bad taste.
Location
9.0
The location is a highlight, featuring magnificent landscaping and close proximity to the beach, along with a picturesque koi pond and wildlife around.
Dining
5.0
Dining options were just okay; while the cheese bar was nice, the buffet had long lines and could definitely use some improvement.
Facilities
7.0
The facilities overall were beautiful and well-maintained, particularly the pool and beach areas, but it just felt a little chaotic at times.
Tony
United States of America, December  2024
6.2/10

I had mixed feelings about my stay. While the hotel has a beautiful location with stunning landscaping, the room I had wasn't great and left a lot to be desired. The service could definitely use some improvement, but the amenities around the pool and beach were really enjoyable. Overall, it might be worth considering if you prioritize the surroundings over room comfort.

Rooms
5.0
The room I stayed in was quite small, and unfortunately, it could use a serious update. It felt outdated and not very appealing.
Service
5.0
Service was disappointing; there was a lack of friendliness, and I didn't get the help I needed at times. It really put a damper on my experience.
Location
9.0
The location is absolutely beautiful with magnificent landscaping near the ocean front. I loved the variety of wildlife around the property, including peacocks and iguanas.
Dining
5.0
Dining options were pretty disappointing; although some meals were good, there were multiple occasions where I couldn't get a reservation when I wanted to dine.
Facilities
8.0
The pool and beach facilities were well-kept and offered a great environment to relax and enjoy the sun.
David
United Kingdom, November  2024
5.8/10

I had a mixed experience at this hotel. On the plus side, the rooms were very clean and offered a great view. However, the noise from maintenance early in the morning was disruptive, and some aspects of the service left much to be desired. The location had its fun moments, but overall, I'm not sure I'd return.

Rooms
6.0
The rooms were clean and had a good view, but the sliding glass door was cracked, and the furniture looked old. There was also a frost glass wall next to the restroom that felt a bit awkward.
Service
5.0
Unfortunately, the service was not great. I felt like I was being passed around when I needed help, and there were issues with security insisting I broke a rule without any proof. It was frustrating.
Location
5.0
The location was lively and had its fun aspects, but I would prepare myself for the costs associated with the area. The check-in process was painfully slow, which made for a less-than-ideal start.
Dining
7.0
The dining was decent but required a bit of patience due to wait times. I would recommend checking out nearby restaurants like Blue Gecko for better food options. The resort had some nice offerings, especially the cheese bar.
Facilities
6.0
The hotel had nice facilities but nothing that stood out as exceptional. Overall, they were clean and functional.
Luna
United Kingdom, October  2024
7.0/10

I had a mixed experience at this hotel. The location was absolutely stunning with beautiful landscaping and close to the beach, but there were some issues with service and room availability. Dining could also use improvement as it was often crowded and limited in options. Overall, the atmosphere was lively and family-friendly, but it wasn't without its quirks.

Rooms
6.0
I had a frustrating experience with my room. Despite requesting an early check-in, it wasn't ready until the afternoon, which was disappointing.
Service
7.0
The staff was friendly and cheerful, which brightened my stay, but it was challenging to get served at the bar without tipping.
Location
9.0
The location is amazing with magnificent landscaping, pools, and beach facilities. I loved enjoying nature, like feeding the koi and spotting iguanas and peacocks around the property.
Dining
5.0
The dining options were okay, but getting a table was often a hassle. I found it easier to eat out at nearby places like Blue Gecko, which had much better food. Breakfast also lacked variety with no bacon available.
Facilities
8.0
The pool area was nice and well-maintained, a great spot for relaxing and enjoying the sunshine.
Beautiful location
Room availability issues
Michael
United States of America, October  2024
5.0/10

I had a pretty mixed experience at this hotel. On one hand, the location is fantastic, and the pool area is nice. The staff at the restaurant were friendly as well. However, the rooms were outdated and dirty, and the service left a lot to be desired, especially when it came to resolving issues. Overall, while it has potential due to its amenities and location, it definitely needs improvements, especially in maintenance and customer service.

Rooms
5.0
The rooms were outdated and not very clean during my stay. It's a shame because they could be so much more comfortable.
Service
5.0
I faced some issues with the service, especially when I was accused of breaking a rule and charged a fine without any evidence. The waitstaff were generally nice, but overall, customer service needs improvement.
Location
9.0
The location is excellent, right in front of the beach and close to a vibrant party scene, but it can get pricey.
Dining
5.0
The dining experience was quite disappointing; it felt like the staff didn't know much about the menu, and the food wasn't great.
Facilities
5.0
The facilities, like the pool, were well-kept, but there were some inconveniences with Wi-Fi access limited to one device per room.
Mia
United Kingdom, October  2024
6.2/10

My stay at the hotel had its ups and downs. The location is beautiful and the view from the room was quite pleasant. However, the rooms themselves are quite outdated and in need of renovation, which really affected my comfort. Service left much to be desired, with some rude staff interactions that dampened the experience. Overall, it's a mixed bag with a few bright spots.

Rooms
5.0
The rooms are very old and definitely need updating. They were really hot during my stay, and to make matters worse, when I complained about it, the staff was rather rude. The view from the room was great, though - we even got to enjoy it with a little lizard that decided to join us on our last night.
Service
5.0
The service was quite disappointing. There was a language barrier with some staff who called the police on us over a payment issue, which was quite alarming. Carlos from the Seafood Grill tried to sell us an upgrade, which felt more like a sales pitch than helpful advice.
Location
8.0
The hotel is situated in a really lovely area with beautiful grounds, perfect for relaxing. The pool is nice and big, although I wished they had more options in the food section for vegetarians.
Dining
5.0
Dining was hit or miss. The food was decent but often lacked freshness, and the long waits were frustrating. I found the meals here lacked variety compared to dining options across the street, where I had better experiences.
Facilities
6.0
The facilities were okay, but nothing stood out as exceptional. The pool was nice, but I think overall improvements could be made.
Hannah
United Kingdom, October  2024
5.2/10

My stay at the hotel had some ups and downs. The location is absolutely beautiful with well-kept landscaping and nice pool facilities. However, the rooms are quite old and in need of renovation, which was disappointing. The dining options weren't great, as I struggled to find variety and quality at the buffet. On a positive note, the staff was generally friendly and accommodating, making the experience somewhat better.

Rooms
5.0
The rooms are quite old and outdated, and I felt they could really use some renovations.
Service
5.0
While the staff was accommodating and helpful, the overall service experience was marred by some frustrations, including the need for premium access to certain restaurants which limited dining options.
Location
8.0
The hotel's landscaping and surroundings are beautiful, with pools and wildlife that I enjoyed, but it can get a bit rowdy with guests misbehaving.
Dining
5.0
Dining was a letdown, especially since I found it hard to enjoy any real variety at the buffet. I wouldn't recommend it compared to local places.
Facilities
6.0
The facilities, especially the pool area, were decent but nothing extraordinary given the overall quality of the hotel.
Jeremy
United Kingdom, October  2024
5.4/10

I had a mixed experience at the hotel. The location was fantastic, right by the beach and easily accessible. Unfortunately, the rooms were outdated and in need of repairs, and the service could be more attentive, especially during dining. On the upside, the oceanfront view from the balcony was beautiful, but overall, the value for money just didn’t seem quite right.

Rooms
5.0
The rooms were old, dirty, and in need of major improvements. I experienced a leaking sink and a broken shower faucet, which was quite disappointing.
Service
5.0
The staff members were extremely friendly, but they were not attentive when it came to serving food and drinks. My fridge was never restocked, despite multiple requests.
Location
9.0
The location was probably the only good thing about the hotel. It was easy to get buses and taxis to nearby attractions, which made traveling around very convenient.
Dining
5.0
The dining experience was quite poor. It was not enjoyable at all, and there were long lines that made it frustrating.
Facilities
6.0
The facilities were adequate but nothing special, and they did not significantly enhance my stay.
Hudson
United Kingdom, October  2024
6.0/10

My stay at the hotel had its highs and lows. The location was beautiful with fantastic landscaping and wildlife, making it a stunning place to relax. However, the service wasn’t what I expected, as the staff seemed uninterested and not very helpful. The dining options were quite limited and frustrating, and while the room had a lovely sea view, it felt outdated. Overall, I appreciated the beautiful surroundings but was disappointed with the service and dining experience.

Rooms
6.0
The room I stayed in was outdated and had two small beds, which wasn't ideal, but the terrace with a lovely sea view was a nice touch.
Service
5.0
The service left much to be desired, as the staff did not always seem willing to help and the dining options were limited for all-inclusive guests.
Location
8.0
The location was absolutely beautiful, with well-kept pools and the lovely natural surroundings, but it was somewhat far from places you might want to visit.
Dining
5.0
Dining was frustrating due to long waits and limited options; I found the food lacked variety and quality compared to local spots.
Facilities
7.0
The facilities were pretty nice with good upkeep on pools and landscaping, but some amenities weren't very accessible for everyone.
George
United States of America, September  2024
7.2/10

I had a decent stay at the hotel, as the location was really good and the staff was super friendly. The rooms were spacious and clean, though the lighting was a bit lacking, which made it feel darker than I’d like. The dining options had some great moments, but they also left something to be desired. Overall, it was a good experience, but there’s definitely room for improvement.

Rooms
8.0
The rooms were beautiful, spacious, and very clean. Plus, I loved having a balcony to watch the sunset from.
Service
7.0
The staff was incredibly nice and friendly, always ready to help. However, there was a frustrating experience with a rule I supposedly broke, for which I was fined without evidence.
Location
Dining
7.0
Dining options had a lot of variety, with great breakfast choices like pancakes and fruits, but some of the meals were a bit boring. Eating out across the street had much better options.
Facilities
7.0
Facilities were nice, including a decent pool area, though it didn't entirely blow me away.
John
United States of America, August  2024
6.6/10

Overall, I had a mixed experience at the hotel. The oceanfront view from the room was fantastic, and the landscaping around the property was absolutely beautiful. Unfortunately, my stay was marred by maintenance issues in the room and slow service during meals. While the pool area was nice, the dining options could use improvement, especially during busy times when reservations are needed but not honored.

Rooms
5.0
The room had a lovely oceanfront view and a balcony, but it was disappointing to deal with maintenance issues like a leaking sink and a broken shower faucet.
Service
6.0
The staff was friendly but there weren’t enough of them to provide good service, especially during busy meal times. I appreciated their cheerful demeanor despite the stress, but it felt like they were overwhelmed.
Location
9.0
The hotel's location was great, with beautifully landscaped grounds, a spacious pool, and easy access to the beach.
Dining
5.0
Dining was kind of a hassle; there were long lines and reservations were often not honored, which was frustrating.
Facilities
8.0
The pool was well-maintained and enjoyable, and the beach facilities were nice too.
Mike
United States of America, August  2024
8.2/10

The hotel has a stunning location with beautiful landscaping and great upkeep of the pool and beach areas. The rooms in the pyramid were spacious and clean, making for a comfortable stay. The staff were friendly and always willing to help. However, the dining experience wasn't ideal as many of the restaurants required reservations that weren't always honored, and some meals were just okay. Overall, it's a good value for the price, but dining could be improved.

Rooms
9.0
The rooms in the pyramid were spacious and comfortable, providing a nice retreat during my stay.
Service
8.0
The staff at the food section was always friendly and eager to assist with any questions I had.
Location
10.0
The hotel's landscaping is absolutely beautiful, with well-kept pool and beach facilities, plus wildlife like iguanas and peacocks adding to the charm.
Dining
5.0
The dining was a bit hit or miss; while some meals were good, there were issues with reservations and availability at certain restaurants.
Facilities
9.0
The facilities, particularly the pool and beach, were well-maintained and offered a relaxing atmosphere.
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Rooms and Guests2 Guests, 1 Room